Security and clarity are important to us. Due to the prevalence of online fraud we want to bring your attention to our purchasing process. As well as share some information about shipping.
How the Purchasing Process Works
- When you checkout on the website we will reach out to you to request a copy of valid photographic ID.
- We will ship to the billing address of the card used for payment. Please reach out in advance if this needs to be a different address.
Shipping
- Deliveries are made using a courier of our choice (normally Royal Mail Special Delivery).
- A signature will be required at the time of receiving goods. This should be someone over the age of 18.
- If you receive the parcel and it looks to be damaged or tampered with you should not accept the delivery.
- If you are based outside of the UK you may have to pay import duty and/or other fees/taxes. You must comply with any local laws, and the payment of these fee's is your responsibility. We have no control over these charges, and will not under-declare a parcels value.
